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General Vaping Discussion

I just got a dotbox200w today and I found out there's a scratch and black dots like bruise on skin looks like around the screen.
I already have two dotbox75w and they're very high quality made so I decided to buy 200w but it frustrates me with low quality screen:(
I mailed Dotmod customer support and They didn't reply me back.
Do you guys think there's way I can fix it??
I hope Dotmod has nice customer service :(

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